Policies are the guidelines set by the hotel that the guests must follow. Although there is no fixed format of defining the policies, you must mention some to set clear expectations with the guests about what is allowed and what is not in your property.. This will allow for transparency as well. Here are a few examples which you may consider. Preferably, you may define your own policies.
- It is mandatory for guests to present a valid photo identification at the time of check-in.
- Hotel rooms should be used for accommodation purposes only.
- Outside visitors are not allowed to visit the guests.
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Watch this video to know more about General Policies.